I found them to be super professional and pleasant, they informed me clearly of my rights and the fact that I was not under obligation to pay these debts and they were also sympathetic to our loss. DCM Services LLC primarily helps businesses collect on the delinquent accounts of the deceased by targeting their estates. http://www.nytimes.com/2009/03/04/business/04dead.html?pagewanted=all&_r=0. They contacted me a few months after his passing and we were able to reach a settlement for 20% of the debt which allowed us to be done with the whole business and collect the funds that my husband mentions above. I have now had two conversations with DCM where they said they understood the Estate/Trust had no assets other than a home, and they were reporting it as an Open Claim. So far they haven’t called me back in response to the voicemail I left. DCM Shriram Ltd. 2nd Floor (West Wing) World Mark 1 Aerocity Delhi - 110037 India Tel: +91 11 42100200 +91 11 42100200 I sent them a letter by certified mail advising them of all of this, that she was unable to pay off the balance of her credit card debt, and they would have to close the account. IF they do not come forward then everything is null and invalid. Hello, Today a letter from DCM that was forwarded from her address. That card was closed with his bank and left a zero balance. DCM Services, LLC. If they are unable to do so, the entry will be deleted from your credit report, and the agency will stop contacting you. I sent letter and a copy of the death certificate, then heard nothing. I called them and got perhaps the coldest, meanest woman to ever walk the earth on the end of the line. Now please take into account that I am the daughter, NOT the spouse. The only way to “unlock” the money was to get DCM to waive any further claims to it. In light of these issues, it’s important to educate yourself on the Fair Debt Collection Practices Act. DCM Services is not FRAUDULENT, they are trying to collect on a debt. In most cases, they are speaking with distraught, sometimes elderly, relatives and they use typical collection bullying and harassment to get you to pay, even if you are not obligated to do so. I, as the Executor, was legally obligated to pay DCM Services on behalf of my dad’s estate so my situation was not the same as yours. Contact — DCM. It seems DCM has a little bag of dirty tricks! Credit repair specialists will take a look at your entire credit report, analyzing it for inaccuracies and pinpointing the biggest issues on it. When this happens, your credit score could suffer. I feel for people who easily get scammed, and it’s up to us who know better to look out for them. There was no life insurance. Thank you very much, DCM for the scam notification! However, I tossed the letter and am NOT answering the phone call. DCM Infotech Limited CIN:U72100DL1992PLC047018 "Formerly DCM Realty Investments and Consulting Ltd." Unit No. The spouse is Liable. Get urself caller ID. He had been an AMEX customer since the late 70s — the fact that he had a few thou in debt was not unusual and I was well aware of it. Contact info. Facing them regarding your deceased loved one can be even more emotionally taxing. Not having to open a probate gave us leverage over DCM that many beneficiaries don’t have. Please accept my condolences on the passing of your mother. After my dad died, I had the unenviable task of managing his estate while working full-time and living in another state. The Executor has an obligation to pay the Deceased’s debts using the assets of the Decedent. Thank you for ur explanation. Once you and the agency agree on an amount and you submit your payment, your credit reports should be updated fairly quickly. Phone: 04 384 7699. Learn more about how we make money. Like 3k in credit card debt. It’s strange becoming an expert on this stuff, because it’s not useful except under very tragic circumstances. Please accept my condolences on the passing of your father. I shred the letter after reading the comments. I’m sure you’ll receive many more calls and if you ever do speak to a DCM rep ask them: Am I legally obligated to pay? I’m sorry if others have had negative experiences, but mine was actually quite positive and now the situation is behind us. The agency can also send you letters and call you regularly until a satisfactory payment is made. Enter your email address to follow this blog and receive notifications of new posts by email. While you may be questioning their legitimacy, DCM services is a credible debt collection agency. They collect on debts in numerous industries, such as: If your loved one passed away while carrying debt in one of the industry’s above, you could be contacted by DCM Services to settle the account. Sold the home & moved on. Opening hours. Address: 7601 Penn Ave S A600 Minneapolis, MN 55423-3645 Phone: (612) 243-8620 Fax: (612) 243-8395. I have to say, I am MY’s wife and I was the one who actually dealt with DCM. Actually, that comment really was left by my wife. And letters to explaining we arent under any obligation but it would be nice if you called this number. Here’s the reason we paid them a partial settlement: we weren’t legally obligated to pay them anything at all, but even after a bunch of stuff (401k, life insurance, etc) passed directly to me and bypassed probate, there were several thousand dollars still in one of my father’s bank accounts. The only way an estate gets created is if I claim the funds (also a few thousand dollars…would be nice to have, but I don’t need it) in my dad’s checking account. Add to that the fact that my father only had ONE outstanding debt when he passed away (AMEX). I'm looking for additional contact information. She did not own a house. Some people are just ignorant, they are hired by companies to try and get back what that person owes. After calling the hospital because of the bills, they said that it’ll be turnover to a collection agency. Keep up by using a credit monitoring service. Coincidentally, my dad was also a Vietnam vet (dog handler at Phan Rang AFB around ’68 – ’69). The FDCPA has your back once again, requiring collections agencies to provide evidence to validate their collection attempts. Collections entries stay on your credit report for 7 years, whether the debt is repaid or not. We do this with a focused team that is steadfast in providing industry knowledge, market data and delivering extraordinary results. Their mailing address is 7601 Penn Ave South A600, Minneapolis, MN 55423. Fax: 04 384 7688. Thanks again for sharing your experience! My father passed away in January 2013 and I just received a letter from DCM. The phone # she gave is: 855-234-1135. DCM Business Services can help you. We went to a lawyer and were told. I called the number on the back of the card to let customer service know he passed away and that I was the executor of the estate. Trying to tell me the estate I manage owes money on a credit card that’s already been paid while NEVER filing an official claim with probate court. You do not owe any of her debt. My sister passed in July 2018. Hi – got one of the letters too, googled to see if it was a scam and found your blog and also this article.. thought you might find it interesting.. maybe you’ve already seen it. LTD. was incorporated on 22 January 2021 (Friday) as a Exempt Private Company Limited by Shares in Singapore. In other cases, they are hired to handle the collections process for a fee. They do not TELL YOU UP FRONT that you are under no obligation to pay. There was no outcome in which they would get 100% of the debt owed. She treated me like garbage even though his death record was on file; she didn’t care that he had recently passed away. Instead, AMEX has apparently handed things off to DCM, and DCM’s letter does not even specify WHY they are contacting me, only that I should contact them because I’m the executor of my father’s estate (and remember, legally speaking, my father never had an estate, therefore I’m not executor of doodley squat, so the whole thing is bunk). She didn’t say the company name. DCM Services 7601 Penn Ave S, A600 Minneapolis, MN 55423. If you are overwhelmed by dealing with negative entries on your credit report, we suggest you ask a professional credit repair company for help. DCM Services, LLC 7601 Penn Ave S A600 Minneapolis, MN 55423-3645 So even though you were told that you were “not under obligation to pay these debts” you went ahead and paid a portion anyways? Contact Us. The DCM representative’s demeanor was inexcusable and while perhaps just a bad apple out of the bunch it leads me to believe that their “survivor-sensitive recovery” is mere rhetoric. The guide below will teach you more about how collections agencies work and provide you with clear instructions for getting a collections account deleted from your credit report. Whether you found this article a little too late or you submitted a debt validation letter and the agency responded by providing you with proof of the debt, your next best bet is to arrange a pay-for-delete agreement. The cards are gone, I called and had them stopped. But given a different executor without much leverage, or trying to juggle multiple claims on the estate, or without proper legal counsel, who knows how they’d act. You must get the agency to agree in writing to have their entry removed when you make a satisfactory payment. I was shaking and in tears after I got off the phone with that debt collector. The same thing has happened to me. Missed payments can result in collections accounts being added to your credit report. Then to my surprise, they continued to bill me and add interest. And the letter is so vaguely worded, I’m simply assuming it’s connected to my father’s AMEX balance. This post was a way for me to vent my frustrations regarding how I was treated by DCM when they claim that “survivor-sensitive recovery is our singular focus.” The “estate” is about a week out from being filed in the probate court. DCM Aerospace) 519 Papineau Boisbriand, Québec Canada J7G 2B7 Tel: 450.435.9210 I just received a letter that I have an estate, and I do not have an estate and, Yes I am still living. Please note: As previously mentioned, I was the executor of my dad’s estate and was legally obligated to pay any debts on behalf of my father’s estate. I did hire an attorney and was informed that because there is a few thousand dollars in my fathers estate from the sale of his car, that the collection does have to be paid from those funds. Established in 2010, Dynamic Cash Management was the first service of its kind in the UK. If you want to call me ignorant, then fine. My mother died in August, she was on Medicaid in a nursing home. Also, we actually consulted an estate attorney (and informed DCM of this fact), which probably sends up a red flag on DCM’s part to not try to strong-arm us. My Dad had no estate for everything was in my name, the daughter. Headquartered in Minneapolis, Minnesota, the agency has a slightly different focus than other debt collectors. About 2 weeks ago i did some “deceased opt-out”s and today i get a vague letter from dcm looking for the person having the authority to pay outstanding bills! And when I spoke with a representative at Citi I wasn’t informed that the remaining balance owed would be transferred to a collection agency and it didn’t occur to me to ask because he never defaulted on a payment, he died. Even family members we havent heard from in years are receiving letters and text messages that they owe my sisters remaining debts. Since September 2015, the Consumer Financial Protection Bureau (CFPB) has logged 7 complaints against DCM for attempts to collect debts not owed and improper sharing of information. She had no money (we closed out her bank accounts) and owned nothing (the house had long ago been transferred to the childrens names). I think these people search obituaries or may have access to Social Security records. Therefore, I have zero incentive to claim my dad’s money, because 100% of it would be immediately owed to AMEX, and I really don’t care whether AMEX ever gets paid back — both legally and practically speaking, it’s not my problem (not to mention I’m generally unsympathetic to credit card companies). You can help pay towards a debt or not, you are under NO OBLIGATION to pay off that debt. You can reach DCM Services at the address below: 7601 Penn Ave S, A600 Minneapolis, MN 55423. If we were to ever withdraw that money, AMEX and/or DCM could have made a claim against it for the full amount. Karen please be careful. Anybody have any suggestion on lawyers? Current Projects. I’m sorry for your loss. If DCM Services or DCM Services LLC has recently appeared on your credit report, it’s probably to collect on a delinquent account. Minneapolis, MN 55423-5000. http://www.dcmservices.com. I surely will NOT respond to these idiots at dcm. Remind them of your agreement and ensure they report the payment as promised. One task was to contact credit card companies to cancel his accounts. When a debt enters the collections stage, a collections entry is added to the consumer’s credit report, or in this case, to the beneficiary of the deceased’s estate. Also, we have never been late on any payment and our credit is stellar.

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