I worked in a customer-facing job for years and yes, there are times where the "customer" is wrong, unreasonable and rude. Anyone who has tried using bleach knows this. I have not used this product yet, and the comments this consumer has made may very well be 100% valid, but I just read the instructions on the starter kit I received, and it clearly states the area being treated must remain wet for at least 20 minutes for the product to work, and for heavily soaked areas, the process may need to be repeated to completely remove the odor. They certainly don't all take the trouble to post their decision not to do business with you. So for those that say it does not work, I have to disagree on that. Or they are just bored and need something to b***h about! I really am impressed with this product to the point i would like to become a distributor...although do not think biofog has any. I bought the trial size first. I am located in a very small place in Kentucky called Garfield, It's so small a place, about all we have is a post office, zip code and a BP station. DISH DETERGENT. Hopefully, BioFOG will use the power of the legal system to remedy the situation. I can understand your frustration in dealing with someone who just doesn't see that they didn't follow instructions correctly, but what does it really cost you to just give the man his money back, and call it a day. This is the strangest forum I have ever been a part of. For those reading this I assure you I have no association with BioFog except as a very happy customer. He has two conflicing sets of directions. If you’re looking for a non … Citrus Disinfectant, Laundry and Air Freshener, Mold and Mildew Control, Multi-Purpose Concentrate We have several cats and people who enter our home always say that it doesn't smell like we have cats. Since buying that first trial size bottle, I have ordered three gallon of the stuff, I tell every one I know with pets about it, and have even told friends of mine that take care of the elderly, doing home health care. You should have taken the high road, given your customer the benefit of the doubt, and the diatribe would never have hit the internet. Two months ago my 12yr old Lab developed osteosarcoma and broke her humerous. So maybe it is a great product, but I'm not wasting my time with a company I can't trust to treat me with respect and in a professional manner. Out of curiosity, I poured some on a mildewed rag and it did the same thing! Throughout my 25 years in business I have had a few people do the very same thing to me, so I know exactly how people (customers) are. bottle of concentrated product for $80.00 and used it to attempt to remove the odor of dog urine from the subfloor of a house I recently bought. What I like most about it is that it does not leave an awful chemical smell behind and I can spray it on anything and it does not leave spots or stains behind. There is none. You can't prove anything to someone who doesn't want to know a different truth to their own. I searched the net and found his site and ordered a starter kit. First off whenever I find a web site with a very positive comment I usually suspect it is a company plant or employee pst just to make things sound and look good for any particular product. Free 2-day shipping on qualified orders over $35. You admitted that SCOE 10X did in fact work on some areas. The law does not grant you the same protections as it does to private individuals, such as your customers. Maybe some spiritual work on yourself to get your vibration up a bit higher so you don't attract any more conflict. And no, I will not use extra punctuation for the sleuth who thinks he's a criminal minds profiler. He probably doesn't like many things in his life. the lady who started this complaint didn't do it correctly. That is how bleach and other products are able to remove odors. The people who rave on the product typically had low expectations to begin and were amazed that the product exceeded those expectations. The lowest marks usually arise from the customer feeling they were treated unfairly. Even though I have a personal issue with John Davidson, the issue still remains of the product, SCOE 10x. "I wonder if I'll be treated this way if I don't like the way the product works." No I keep paying $70 plus dollars for the 64 fl. The folks that had it kept 5 large dogs 24x7 in the sunroom. Google maps can't even place it correctly but trust me it really exist and if you know the area or try and find the town just look about 4 miles to the east of Hardinburg Ky. 3 SCOE 10X permanently eliminates odor in seconds not hours or days. Why are you comparing your quart of CONCENTRATE MIRACLE CLEANER to five gallons of bleach? This in itself makes SCOE 10X … I'm no chump and was so satisfied I went back to them a second time and turned on some friends and my vet. The company biofog sells a product called scoe 10x that is 'guaranteed' to eliminate all annoying odors from numerous surfaces and materials. ;-). Seems many think positive reports here are fake. Well, he wins, because he was right. When a product works as great as scoe10X, it is worth it to me. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BioFOG / SCOE10X.com Customer Service. Carrollton, GeorgiaU.S.A. Searching the web I can across the SCOE 10X and while it seemed a bit out there on claims, based on the description of how to mix it, I figured it must be enzyme or micro-organism based. Consumers want to see how a business took care of business. I have used it many timesand it saved my cat from being exiled back to the shelter. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I do not see where you stated your 100% money back guarantee was conditional, and you did not say it did not exist. oz concentrate which lasts a while fortunately. Bleach and numerous other chemicals break down odor causing agents more cheaply and more effectively than your product does. It's wonderful!!!!! I came to the decision to stick with natures miracle which can be purchased at any pet store and works wonders on rabbit urine and cat urine, I can not comment on dog urine because I don't have that problem. I told John the house itself was 1,700 square feet, but that I was only treating certain spots within the house, totaling about thirty square feet. And you want $80 for that crap you're peddling? If you have never seen a Mastiff, they are HUGE! So, since I would not be with out it, it's time to reorder. The solution we bought at pet smart likewise only works partially. Besides, the fact it worked for you does not prove it worked for anyone else. This person can rightfully state "I ordered this product - twice", they shipped it promptly - twice, and it worked well for my particular situation - twice" ...but no more than that. So I gave the years of cat stains the SCOE 10x treatment and they were gone gone gone... and so was my first batch of SCOE. The original poster did not use it right...honestly, the instructions are long and I can see how they could be misinterpreted. Once I treat the seat covers I will report back here with a true recap of the product. I am quite amazed that Ripoff Report has allowed the first responder to carry on his outrageous attack against BioFOG without any kind of proof. I used SCOE 10x as directed, and the smell is gone. Sprayed my couch and a rug, just to test it out first. SCOE 10X is an odor-eliminating concentrate first made available in July 2006. This dispute is like a public divorce, ugly and probably half-truths on both sides. (BTW: Never use bleach or ammonia, both result in a dog-detectable scent of ammonia which, being a normal component of dog urine, can trigger indoor whizzing and/or "marking" behavior.) Yes the business owner probably should have just gave that guy his money back and ended it. Interestingly enough, when my tenant arrived home from work, she called me to tell me the same thing! Imagine all the sales hype of every product that never worked or worked only minimally being fulfilled by the SCOE 10x. This is in regards to a negative report on biofog's scoe10x. Seeing the deal in the correct manner with that irate customer actually makes you feel you can trust that company to at listen if you have any concerns since you probably won't be yelling and name calling. The Moso Natural Air Purifying Bag is one of the most self-sustaining odor eliminating options you can buy without spending extra on … Many people are turned off by the shelter if it smells to bad and will leave quickly. !, this is the only product that has ever worked!! So when you complain his product didn't when you kept it wet, he says the bottle said let it dry. I have been using Scoe 10X for three years now. Yet more "positive" reviews that go after anyone who criticizes SCOE. It is Mr. Hardegree who is trying to pull a scam. Almost too glowing. If you think this is "random", you have obviously not used the product to get rid of the odors that I have...that would be impossible since you are NOT me. this product is the only obe that I have tried that really works on dog urine. In this housing market, I can't afford to have my house smelling before selling, and I've tried so many products and behavioral efforts. of product. BioFog, Inc does not service Carrollton, GA. We would never offer to go there. And those are the ones who will spout off in public forums like this, not the thousands of satisfied customers. 6. The day it arrived, I mixed it just as the directions inormed. I hung the rug vertically on a fence and rinsed it thoroughly with the garden hose. Simply read and follow the instructions, use your nose!! It's as though time when back to my fresh clean house before I brought in these little rascal kitties. It is designed to remove numerous odors, such as urine, feces, vomit, pet and garbage odors. Initial BioFOG / SCOE10X.com complaints should be directed to their team directly. (Very correct, John.) If you use the product EXACTLY as directed.......you don't NEED your money back because IT WORKS!!!!!! So I decided, what the hell, I have tried everything else, what can one more product hurt? The ONLY product that I have found actually works -- and I've been using it for several years -- is SCOE 10X. Also, I can believe the reviews that just say "it worked for me", but some of these positive reviews sound way too fake. Instead you make excuses and try to tell the world what a bad person he is. He took the time to tell me how the product works and how they developed it to remove urine smell from urine soaked mattresses and wheel chairs etc. If you really have a true odor problem, this is the only thing that will fix it. Use your NOSE!! Anyone who reads this stuff and does not try this product because of one person's ranting and raving is only cheating themselves. 6. I could care less about the owner of the company or his alleged rudeness or any other arguments...I only know that the product is expensive, but it is the only thing I can find that will work. Don't let them get away with it!® Let the truth be known!™. And, John Davidson, you have my address and all of my contact information. I know what I'm talking about because I have done it. I have used the product for several years and have found it the best product for removing odors. No doubt in my mind this customer got rude and inappropriate. I had considered trying Scoe 10x, but like most purchases I make on the internet, I do some research before buying something that's not easily returnable. Anti-Icky-Poo is the most highly effective odor remover available in the market place today and is guaranteed to permanently remove organic odors, including urine, feces, vomit, sweat, skunk musk, tobacco, char and even dead animal smells from virtually all surface materials without damaging the material.
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