Select “Advanced”. They should be in the same path as the mailbox database with a GUID and word ‘Single’ at the end. Instructions Log on to your Exchange server. And that is without indexing!!!! Next, on the default Index Settings tab click the Rebuild button. Specifically, Outlook just doesn’t show up when you look for the indexing options in Control Panel, and the items are not indexed by Windows Search. Click File, Account Settings, Account Settings, highlight your exchange account, click Change, uncheck the box to use cached mode, hit Next and Finish. I think I have to go back to outlook 2013 as well. If it is not making progress after overnight, then it is not going to work. We use cookies for analytics, ads and session management. The index only took a few seconds, the number of indexed items did not change and search still had no items Let see how to rebuild and Content Index on Exchange 2013/2016 if the content index of the primary database went to a bad shape.Note : This process takes more I/O on your disk . Tried all solutions but nothing worked.Reverting back to 2013. But when an index is rebuilt Exchange will create a clone copy of the existing database and will use this copy to rebuild the index from the scratch. http://answers.microsoft.com/en-us/office/forum/office_2016-outlook/outlook-2016-search-not-working/75b0acb4-ec1b-41a5-b84e-5c251679700d?page=2. If you have heard of similar cases and a solution, that would be really great. For an Exchange 2016 server that is not a member of a database availability group the failed content index can be rebuilt using the following procedure. You bring up a good point, I would be curious if others who are having issues with the index are using a 3rd party connector like you were vs. a standard Exchange or iMap connector? This worked for me. And it works just fine!! On the File tab, choose Options > Search. I opened Outlook 2016, clicked on Files, clicked on Options, clicked on Search, clicked on Indexing Options. 7. Following are the steps through which you can resolve Exchange Search Index Issues & fix Exchange search not working problem: 1. The re-indexing process can cause a high load on the Exchange server, which may impact performance for the server. Click on "Search" option (at left pane) >> hit on "Indexing Options…"(At right pane). In this article, we will show you how to do that. Search. Someday this will all go away when real non-msft cloud apps can take the place of outlook. It gives me more than what I want (for it includes any matches in mail, tasks and contacts as well), but I’ll take it! It took about 4 hrs to get back up to around 115k items. I was really looking forward to using Office 2016, and this was a huge disappointment. 5) Click “Advanced” in the window that opens These two things worked after numerous hours of rebuilds and selections via the control panel Indexing did not. Go to Start > Administrative tools > services. Could it be this easy? I’m very disappointed … Microsoft please fix it. So, I’m updating my comments here, the search works but it is really really slow. THANK YOU!! Before you start don’t forget to read how to: Monitor Exchange 2013 DAG Monitor Exchange 2010 DAG Install Exchange Server 2016 CU2 In Unattended Mode The first step is to find out which databases … Continue reading "How To Fix Exchange 2013 \\ 2010 \\ 2016 … Mine still isn’t working. I customized my quick access toolbar to include the “advanced find” icon. I even went back in, re clicked on outlook, re indexed and re started. No matter what no search results where found. Before you start. I tried Jonathan’s suggestion and it worked wonders but now Outlook is slow and freezes when going back and forth between emails and folders. If you have other apps running in the background, then you’ll see “Indexing speed is reduced due to user activity.”. Swinehart’s fix works! You can use the search function but may not find the desired mails or get incomplete results due to incomplete indexing status. I tried to run as administrator same result. Sometimes you need to rebuild you Outlook search index in order to solve an error/issue. As you begin to use it and demand more of the program, issues can occur over time such as rebuilding your PST file, migrating emails to a new computer, and adding new mailboxes. Rebuild Outlook Search Index Go to File > Options and select Search in the left pane. 2) Locate the existing index directory folders. for the Tier 2 Level tech. Compared to Outlook 2007, I think it’s absolute garbage. Thank you very much for your post. I removed my zimbra account (type of exchange server) in my outlook. Thanks for your help , this is solved my problem . 4) Click “Indexing Options” Go to File > Options and select Search in the left pane. 10) add/remove programs run a quick repair of microsoft office. I tried all the solutions I was able to find on the Internet (rebuilding the index, repairing the pst, among others), but none worked, and all I found was lots of people with the same problem. Does anyone know when Microsoft comes with the update for this problem? I then added Outlook back, but reindex wouldn’t do anything. Next, click the Indexing Options button. how to fix this error plz help everybody Something went wrong and your search couldn’t be completed. Rebuilding the content index fully might be needed when the content index gets corrupt on both MS Exchange … Select “Indexing Options”. Unfortunately, the suggested didn’t work because in my Outlook [2016, on Win 10], the option you said to select was grayed out. So you should carefully consider the timing of any content index rebuilds, and how it might impact your end users. When MS upgraded my 2013 OL to 2016 OL I had the same problem. 07/09/2016 – Good evening. This did work in addition with the following: In the control panel, go to. Rebuild the Index. Note that this step may require administrator privileges. Perfect! Consider doing one by one. so many countless hours trying to solve this problem, finally a solution. June 15, 2016 aclstrat Leave a comment. No this did not work for me. 2. updated the zimbra connector to the latest version 8.7 (even though I’m running zimbra 7.x on the server..). This article will teach you how to monitor the Exchange database index state crawling and estimate the crawling. Rebuild search index of a mailbox in Exchange Online This was something new for me and couldn't find such a post here, so hereby I'm sharing the experience. I found two things that fixed my problem on Outlook 2016 using exchange and imap accounts… I think moving to previous version is the last resort. And WOW….it instantly started to work when I did a search in Outlook emails, contacts and calendar. I tried Mr. Swinehart’s fix but it was still missing some entries when searching for specific calendar events. Using the radio buttons change “how should this file be indexed” to “Index Properties and File Contents”. THEN back In the Outlook Options window click on Search and then under Sources click on the tab Indexing Options. HOwever i get the following error right under the search box, ” Something went wrong and your search couldn’t be completed.” Any one else have this error or solution to this? These tell exchange that an Excel file attachment is an Excel file attachment and so on. Move to the Exchange database folder saving location on the same system, search for the long string GUID folder there and delete it completely with its sub-folders. Problem is when we try to search for emails in old pst file (archive). I have been searching the blogs and Microsoft website but I am finding switching to Win 10 has been a mstake I am deeply regretting. After on hold for 1 hour and 32 minutes, the L2 Tech support stated the following, “the engineers are aware of this problem and working on a solution.” Fix “should roll out soon.”. I’ll let you know what I hear. This is easy to do, it just may take some time. Search Enhancements and improvements from Exchange 2016: I … My issue was that Search function works good for “Current Mailbox”, but there is just no search result found for “All Mailboxes”. stop these services: ... Exchange, exchange 2016, Powershell. Select “Indexing Options”. The search works great in Outlook 2016……for macOS…no indexing required :). 9. In Outlook 2016 (perhaps others): Rebuild the Search Index. this worked for me! Type the following commands to stop required search services. At last, I can search in Outlook. In the Indexing Options window click on Modify. Set Outlook search options. I’m yet another disgruntled Outlook 2016 user. 2. Make sure to open it “as administrator” There are couple of parts to the index. Oct 4, 2016, 10:14 pm EST | 1 min read If you are encountering problems with searching–unexpectedly slow searches, not finding things that should be indexed, or searches actually crashing–your best bet is to completely rebuild the search index. In the Outlook Options window click on Search and then under Sources click on the tab Indexing Options. Pretty annoyed at this since search has worked for the last couple versions…, I tried this its shows indexing completed but searching not working in Ms office 2016 so held back to 2013. spent 4 hours with level 2 tech trying to fix (had already spent 5 days trying to fix myself including rebuild, new profile, reinstall thru download and image, remove outlook from indexing options, checking services.msc settings for the search to be sure in included desktop, etc. This will take a few seconds to start and may take overnight to complete, so do it when the computer is not going to be used. Then leave everything Open as-it-is until it says Indexing “Complete”. Do note that while the index is being rebuilt searches probably won’t work, so just wait until the process completes. The amount of time it takes to complete varies depending on the number of emails, file size, and processing power. You set the Outlook indexing options, and then you check the search scope. Repeat for “ost”. I did that and now its finally working again, thanks!! Filter descriptions should now read “Plain Text Filter”. To rebuild the index from the Control Panel, open the System and Maintenance category and select Indexing Options. The content index files are located in the same path as the database EDB file, in a sub-folder named with a GUID. 6. The search catalog is a file where all of your Outlook and Microsoft Windows items (data files) are indexed. How to rebuild an Exchange server 2016 Search Index? Until it’s not, can’t do it. I shut down Google Drive and Outlook started indexing all mailboxes. I have a the same issue and I have removed all third party apps that may access outlook. I always had problems with outlook searches, but this is unbearable. The search is not accurate either. If you have any concerns about performance impact you should perform this work at an off-peak time for your customer. I agree it takes forever and I have a contact phone number (miracle!) Select “File Types”. To resolve this issue and build the OWA 2013 or OWA 2016 and the Exchange search index again we needed to do the following. Steps to Diagnose Exchange Search Issues. David Swinehart’s fix of Dec. 18, 2015 did it for me, after two days and nights of fruitless search – thanks from Germany, David ! I found a Microsoft Issue on https://goo.gl/LMrd2d plus a workaround. I tried Mr. Swinehart’s solution and it did work. We’re working on a legal matter that has required us to search about 115 separate PSTs for specific emails. I’m sure if I ever get to step two, I would like some clarification about that as well. Select “File Types”. Check the status Microsoft exchange search. Both doesn’t work. I relooked at all the Outlook Menu options etc, and then found out that…. I followed the steps above to remove Outlook from the search results. Disable indexing on the database DB1-2016. In this article, I’ll show you how to fix a Suspended content index state on Exchange Server 2016 database. After de-selecting the “Show in Groups” under the “All” sorting menu, my Search now works good in “All Mailboxes”. It would appear that UPGRADES do not necessarily incorporate the latest updates and so they can result in issues that have been solved by subsequent updates/patches. if you have multiple databases on the same disk/server. Is there really any benefit in changing from Office 2007 to a paid subscription for Office365??? If anyone has anymore ideas how to speed up the e mail search I’ll try anything. Content Index. Same result as Pablo; mine searches emails but not contacts. I have the same problem….. :(. In Outlook click on File and then then click on Options. You can also search indexing option from Microsoft Outlook 2010, 2013 and 2016 to Rebuild Index. If you disable the indexing, the search does work, but it’s ridiculously slow and unacceptable for the size of my mail folders (and most people’s, I guess). Copyright © 2007-2020 groovyPost™ LLC | All Rights Reserved. Here’s what was done: 1. Required fields are marked *. However, when I went to Files->Options then Search (on the left), and changed the “Include results only from” option (on the right) to “Current mailbox,” it then found everything. And we have kept the old pst file as archive and new emails with Exchange with Cache mode sync. If you are running Outlook 2013, be sure to check out our article for that version here. I also got it to work yesterday! Same experience as Pablo. Go back in and do some searches and see what kind of improved speed and functionality you get. Under Index Settings click on Rebuild. restart and try searching. This blog post will show you how fix the status of an Exchange Server Database content Indexing from crawling to healthy state. Currently the user is showing 200,000+ messages waiting to be indexed and has been this way for several days and the number is … Exchange 2016 Rebuild Content Index I had disabled the Content Indexing for several mailbox databases during a cross-forest Exchange migration, and needed to rebuild the indexes. I think restarted the Microsoft Search service, which started a new index. a. The problem appears to be related to searches in the OST. 2) i initiated the rebuild of the index from the Outlook Options(not the control panel) – I think that this was the key; i left Outlook open during the build. Outlook is a complex program. I have noticed that the Windows search service/process is looping all the time and I had to disable windows error reporting because it was somehow picking up on the corrupted search processing and looping along with it stalling out my computer. 1) Stop the following services: Microsoft Exchange Search Microsoft Exchange Search Host Controller. hahah, Your email address will not be published. Thank you all for your answers. When I start Outlook 2016 in “safe mode” it searches everything quickly and completely. This indexing bug is giving hard time to all the IT folks here at my organization. The response with my method is just as fast as it used to be with Indexing. And I paid for this? How do i fix this windows 10 outlook 365 2016. This is crazy because I cant find ANYTHING!! To Re-Index the database you need to use the Exchange Shell. The Indexing Options button is greyed out … any suggestions. I ran updates and this immediately fixed the problem. Should work now. Same experience as Pablo. I used to be able to start typing the word and the search was already started. 1) i set the .pst and .ost to index contents – This is absolutely needed and i don’t know how it got set off; it had been on Create a new mailbox database DB1-2016 in Exchange Server. Fixing a “Failed or FailedAndSuspended” Database Content Index in Exchange Server 2013/2016 . I’m pretty sure I had tried rebuilding the index and leaving it overnight to complete, but it had not helped. I have been using the advanced find feature which works for me. I clicked on Advanced and unchecked Outlook, then I clicked on Modify, went to Files tab, unchecked pst file type. All I do is hold down the CTRL key when starting Outlook; it goes right to Safe Mode. By that I mean does Swinehart’s fix above work for Windows 7? I tried Office 2016 for a couple of days, but unfortunately I had to revert to 2013 because the search in Outlook simply wouldn’t work. In Services section, check whether the Microsoft Exchange service is started. I tried Rebuilding the Index and Repairing from Control Panel. I tried to create a new Mail profile in the Control Panel, but I got an error when I tried to open the Mail application, with the message “The operating system is not presently configured to run this application”. A second screen will appear. This is just more pain and suffering from Microsoft on their legacy products. In Exchange 2013 , the search index is stored with the Mailbox store where the users are located. Thanks for this solution that is the first that actually worked. Why didn’t they tell me it was ’emerging’ and not ready before download instead of wasting a week of my precious time. Okay! Same experience. If you access the indexing options from within Outlook, Outlook does show up as an option, but the emails are not indexed either. :(. Basically Indexing in Windows doesn’t work in Outlook 2016 with Win10. One small glitch – as soon as I search, I get a message “Something went wrong and your search couldn’t be completed. What a disappointment, I upgraded to 2016, I upgraded microsoft and now all I get is the same thing very sluggish and wont search all my emails, have re-index a dozen times nothing works, why put out a program with bugs, please fix it. Click on "File" tab. The first part is the symbolic links. I tried so many rebuilds, finally found this. This is a two-step process. Indexing Options will open up; click the Advanced button. the other fixes didnt…. I have tried everything I can think of and currently I have indexing turned off for Outlook and I am using advanced find in outlook which takes a while to pull up search results. Enable indexing on the database DB1-2016 in Exchange Server Scroll down to “pst” and highlight it by left clicking on it. This will take a lot of time to rebuild the index and will consume CPU, memory and disk. Apparently having Outlook open is necessary. Just to share. This long string folder contained the content index of the database. Save my name and email and send me emails as new comments are made to this post. You can also open it from Outlook 2007's Tools, Options menu or in Outlook 2010 and newer, from File, Options, Search page. Rebuild Exchange 2013 Search Indexes. From the Indexing options dialog, choose Advanced, then Rebuild. select Office 365 Uses of Content Index is it will try to search Mailbox content in both Outlook and OWA (Outlook Web Access). Overcomes this perennial problem that Microsoft has with it’s own search functionality …. Privacy Policy Alpenstrasse 15, 6304 Zug, Switzerland, https://practical365.com/exchange-server/exchange-2016-failed-content-index/, Teams Approvals App Delivers Simple Workflow, The Practical 365 Weekly Update: S2, Ep 11 – Talking Groups, Teams audio, Exchange admin, and Joel Oleson joins us for a deep-dive on SharePoint Syntex, Microsoft Adjusts Switchover Plan for Teams Meeting Recordings, Microsoft Wants to Talk About Group Sprawl (Finally), Configuring and Managing Office 365 Security, Managing Exchange Mailboxes and Distribution Groups in PowerShell. “File -> Options” is not an option on mine. The search appears to work normally, but after looking through a number of PSTs, Outlook 2016 appears to start missing some emails. my email is through gmail and that is perhaps an exchange server and maybe why it is causing problems? There are two different ways to rebuild the Outlook index and resolve the Outlook 2016 search issue. I’m running Windows 7, but I read of people complaining with Windows 8/8.1 and 10. Since my client has fast Internet and a reliable Exchange server it is not a problem to not use cached mode. Unless things improve, I won’t be purchasing a full subscription. If nothing else works, you may need to rebuild your index. I took Outlook 2016 out of Exchanged Cached mode and it searches fine. I rebuilt the index and it finished in seconds (indexed 12,00+ itmes) but that didn’t improve Outlook. Crap. I have tried to rebuild the search index in windows 10 as well as create a new outlook profile and re-sync the mailbox but still running into the same issue. Close Outlook and then open it again. OK and Close out back to Outlook and after a while search should start to return proper results.”. OK and Close out back to Outlook and after a while search should start to return proper results. However, it would be nice if Microsoft would fix what they broke with the update! Select “Indexing Options”. I use search all the time, and then move things into other folders, or delete.

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